Subscriber Benefits

Subscribers get the best seats at the best prices! One CTG subscribers get the biggest savings—up to 25% off single tickets. All other subscribers get up to 20% off single tickets. 

*Discount calculated when comparing all-in pricing (including handling fees) on subscription packages vs. equivalent single tickets

Your ticket price won't change, even if a show gets hot or you decide later to exchange for a different performance date. You will need to pay the difference if you exchange seats into a higher price level. Remember, you enjoy free and unlimited exchanges to accommodate your changing schedule.

Subscribers are always seated in seats we've reserved before single tickets go on sale to the general public. Renewing subscribers are seated ahead of new subscribers, and have the opportunity to request upgrades and improvements. One CTG subscribers are given the top priority for seating.

The most popular performances are weekend matinees and Saturday nights. For best availability, consider attending on weeknights.

One CTG and Full Season subscribers enjoy the same great seat locations for every performance in your package of shows. Design Your Own (DYO) Subscribers enjoy the flexibility of choosing which dates (and seat locations) work best for you.

Same-day exchanges are available to subscribers for $6 per ticket up to one hour before showtime. Same-day exchanges are not available online and must be made over the phone at 213.972.4444 or in person at the box office. Single ticket buyers may make a same day exchange for $25 per ticket.

This updated policy will go into effect with the start of the 2024/25 Season.

Can't attend one of your performance dates? No problem! Exchange tickets online up to 24 hours before your showtime free of fees by visiting the My Tickets page in your account. Note that your next three event tickets appear on the My Account landing page for faster access. If you exchange to a lower-priced ticket, you'll receive a credit that can be used for additional tickets to the same production only and will expire at the conclusion of that production if not used. Tickets exchanged into a higher price level will increase the price of the new ticket and you will need to pay the difference. There is never a fee to exchange tickets up to 24 hours before curtain time. 

Premiere Pass and Backstage Club subscribers will be assigned event dates at time of purchase and can exchange out of those dates later.

Please note that Premiere Pass subscription prices are equivalent to Price Level D and valid for Ahmanson opening night performances only. Tickets exchanged out of opening night and into a higher price level will increase the price of the new ticket.

Skip the long line and use the Donor and Subscriber Priority Lane at the Ahmanson Theatre Box Office.

Please note that use of the Priority Lane may become restricted closer to curtain time to ensure that all guests make it to their seats by the start of the show.

If you miss your subscribed performance, you may attend another performance of the same production within the subsequent two weeks. Missed performance tickets may be reserved on the day before or the day of the new performance you would like to attend by calling the Subscriber Hotline at 213.972.4444. Your tickets will be available for pickup at the Box Office starting two hours prior to curtain time.

You may also attend standby by visiting the Box Office on the day of the show you want to attend, starting 30 minutes before that performance. Seating is not guaranteed for standby, however, you may call the Subscriber Hotline on the day of that performance for general availability. 

Please note that your missed performance ticket will be seated best available within the price level of the expired ticket. Missed performance tickets may not be reserved in advance for productions and/or performances that are heavily sold at management discretion. Missed performance tickets, both reserved and standby, are subject to a $15 fee per ticket. 

If you know at least one hour before your subscribed performance that you are unable to attend, we encourage you to take advantage of same-day exchange.

This updated policy will go into effect with the start of the 2024/25 Season.

You'll receive subscriber pricing at all three of our theatres for most upcoming shows. Have relatives in town or want to buy additional tickets for friends? Enjoy discounted subscriber pricing and no fees by calling our Subscriber Hotline at 213.972.4444 or online when logged into your subscriber account.

If you want to get even closer to the art you love, you may also request to upgrade your seats to better locations during our annual renewal period. Because the demand and availability of seats can vary greatly by performance, we cannot guarantee that your request will be accommodated. As your renewal or new subscription order comes into our office, it is prioritized first by the date we receive your renewal invoice and full payment, and second according to the number of years you have been a subscriber. We also consider the number of seats requested, ticket and donation history, and seating availability. Insiders members donating at the Leader level ($8,000) and above receive premium priority handling on renewals and new subscription orders.

All Friends donating at the Fan level ($100) or above receive priority access to purchase additional tickets during an exclusive Friends Ticket Presale window.

If you aren’t 100% satisfied after the first performance in your subscription package, we’ll refund the balance of your season (less handling fees).

All One CTG, Ahmanson Theatre, and Mark Taper Forum subscribers will be enrolled in our Automatic Renewal Program, and will be automatically renewed for every subsequent One CTG season much like Costco, Amazon Prime, or other streaming services you already subscribe to.

Once the following One CTG season is announced, you will be notified of the amount your credit card will be charged at least 14 days prior to the charge being made. All credits on file will be applied to your renewal order. You will be given the option to make changes, update your credit card, or cancel your subscription. You have full control and may cancel your subscription at any time, up to and even after your first performance* of the new season.

Premiere Pass subscribers will also be enrolled in the Automatic Renewal Program and will be automatically renewed for every subsequent One CTG Premiere Pass season.

You may opt out of the Automatic Renewal Program at any time by calling the Subscriber Hotline at 213.972.4444.

*Please see details on our Money Back Guarantee 

Subscribers may choose to prepay for parking for $11 per voucher (includes a $1 handling fee per voucher). Parking is $10 paid at the garage.

Pre-paid parking vouchers for The Music Center Garage make self-parking hassle-free at the Ahmanson Theatre and Mark Taper Forum. Get driving directions and parking information.

Parking at the Kirk Douglas Theatre is free for up to three hours with validation at Culver City City Hall, just one block from our front door. Make sure to bring your parking ticket with you to the theatre and get your validation processed in the Douglas lobby. Get driving directions and parking information.

All subscriber packages include a one-time handling fee, included in the package price. Single tickets are subject to a 15% handling fee per ticket for phone and web orders. Single ticket handling fees are waived in person at the Box Office.

All three of our theatres are completely accessible with wheelchair locations for all performances. Become an ACCESS Subscriber and get tickets to special performances with sign language interpretation and audio description at all three theatres, plus open captioning at the Ahmanson. Please call 213.628.2772 for additional information. Please specify what accessibility options you require when you purchase your subscription.

If you are unable to exchange your tickets prior to the 24-hour deadline, you may return your tickets as a tax-deductible donation to Center Theatre Group up to one-half hour prior to curtain. Tickets can be donated from your My Tickets page in your account. An acknowledgement letter for your donation will be mailed to you after the performance has concluded. You may also donate your tickets by calling Audience Services, or at the Box Office. Tickets cannot be donated for past performances.

Plays, productions, ticket prices, casting, performance dates, and times are subject to change, and all sales are final. For information about upcoming shows, parking, nearby restaurants, or purchasing extra tickets, please call our award-winning Audience Services subscriber hotline at 213.972.4444. We’re standing by to assist you Monday 10am–5pm; Tuesday through Friday 10am–5pm (extended to 8pm on performance days); Saturday 12–8pm; Sunday 11am–7pm. 

We require subscribers to change their contact information in writing—via email, mail, or fax—for your protection. We cannot change your contact information over the phone. 

Productions are subject to change over the course of a season. We plan our schedule up to 15 months ahead, and for many different reasons on occasion must create a replacement. Unforeseen events may delay or cancel productions.

Our seat map changes for some productions, sometimes resulting in additional seats being added to the front of the house. At the Ahmanson, seats are added over the orchestra pit for some shows when the orchestra is placed on stage. At the Taper, seats are sometimes added at the front to fill space not used by the production and to bring the audience closer to the action. And at the Douglas, we have the flexibility to configure the space in a variety of ways depending on a production’s needs. We will notify you of these configuration changes in advance.

Smoking (herbal, non-tobacco only), stage fog, strobe lights, gun shots, rough language, and nudity may occur in some productions. If you would like to be advised in advance of these occurrences, please contact Audience Services at 213.972.4444.